Delivery and returns
Customer service
-15% on the first purchase when registering
Weekend savings !
DELIVERY AND RETURNS
SHIPPING POLICY
Discover our commitment to fast, safe and environmentally friendly deliveries. We offer eco-friendly packaging options and competitive rates for an optimal delivery experience.
We pride ourselves on our clear and simple delivery methods, designed to build trust and retain our demanding customers.
Rates & Deadlines
It takes between 24 and 48 working hours for the preparation and dispatch of your order. The delivery time will then depend on the chosen carrier, between 48 and 72 working hours on average for standard delivery, the countdown starting at dispatch.
Delivery times are given as an indication and depend on external factors related to transport conditions. ORIDYA cannot be held responsible for a delay in delivery and shipping costs cannot be refunded.
We also invite you to take into account the day of the order, because any order placed the day before and during the weekend is prepared and shipped the following working day. This delay cannot be considered as a delay.
Colissimo home delivery
4.90
48H-72H
World Relay
4.90
3 to 4 days
Chronopost
7.90
24H-48H
Deadlines for Belgium
Colissimo home delivery
4.90
3-5 days
World Relay
4.90
3-4 days
Deadlines for the French overseas departments and territories
Colissimo home delivery
4.90
5-7 days
EXCHANGE AND REFUND POLICY
For any refund request, you have a 14-day period to return the concerned products to us. A refund will be possible for unused items returned with their original packaging.
We only exchange goods that are defective or damaged. If you believe a product is defective, please inform us within 14 days after receiving the products.